Frequently Asked Questions
Everything you need to know about shopping with Main Street Liquor
Do I need to be present to receive my delivery?
Yes. By law, someone 21 years of age or older must be present to sign for the delivery. Our couriers are required to verify a valid government-issued photo ID.
What are your shipping rates and estimated delivery times?
Shipping costs are calculated at checkout based on weight and destination. Local deliveries typically arrive within 1-2 business days, while nationwide shipping can take 3-7 business days depending on your location.
Can I return a bottle if I change my mind?
Due to state regulations regarding the sale of alcohol, we cannot accept returns once the product has left our premises unless the item is damaged or incorrect.
What should I do if my order arrives damaged?
Please inspect your order upon arrival. If any bottles are broken or leaking, contact our support team immediately at [email protected] with photos of the damage so we can issue a replacement or refund.
Do you offer gift wrapping or personalized notes?
Absolutely. You can select the gift wrap option at checkout and include a custom message. We also ensure that no pricing information is included on the packing slip for gift orders.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like Apple Pay and Google Pay.